Returns of any goods purchased are subject to the Filofax returns policy as set out below.
At filofaxusa.com we would like to make your shopping experience as easy as possible, we have therefore made our returns policy very simple.
Complete the return and exchange form
in the package along with the products you are returning. No need to itemize your return.
All products purchased within 30 days are accepted for credit or exchange (Software is not returnable). Products must be in saleable condition. All return packages must be prepaid and insured for your own protection.
Please do not mail any packages C.O.D. as they will not be accepted. Original shipping charges will not be refunded.
Click here for our downloadable PDF returns and exchange form.