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About Us
Delivery Information
Delivery Information
All FedEx Overnight and FedEx 2 Day service orders that are received by 9:00 am EST (Monday through Friday) are shipped that day. All FedEx Overnight and FedEx 2 Day service orders received after 9:00 am are shipped on the following business day.
1st Class Mail - 7 to 10 business days
Priority Mail - 4 to 8 business days
FedEx Home - 3 to 7 business days
FedEx 2 Day - 2nd business day
FedEx Overnight - Next business day
Canadian Shipments - 12 to 24 business days
The delivery cost for your order will be clearly displayed when you enter your address details in the checkout process. Our minimum delivery charges for products ordered from this website are as follows:
Our delivery charges do not include any expenses for customs duty and/or VAT. Filofax is not responsible for any additional charges; these expenses are the responsibility of the customer.
If you have any questions regarding your order, you can e-mail us: filofaxusa@filofaxinc.com or phone us on 1-800-345-6798, Ext 0. For Canadian orders, please call 1-800-575-3887.
Our lines are open Monday to Friday from 9AM to 5PM (M - F, EST)
All FedEx Overnight and FedEx 2 Day service orders that are received by 9:00 am EST (Monday through Friday) are shipped that day. All FedEx Overnight and FedEx 2 Day service orders received after 9:00 am are shipped on the following business day.
The delivery cost for your order will be clearly displayed when you enter your address details in the checkout process. Our minimum delivery charges for products ordered from this website are as follows:
Order Value |
Shipping Charge |
|
| Canda Post - CAN | $55 or over | $0.00 |
| Canada Post - CAN | $0 - $54.99 | $6.25 |
| 1st Class Mail - USA / Puerto Rico | $0 - $14.99 | $2.95 |
| $15 - $19.99 | $3.95 | |
| Priority Mail - USA / Puerto Rico | $0 - $34.99 | $5.50 |
| $35 - $54.99 | $6.50 | |
| FedEx Home - USA | $55 or over | $0.00 |
| $0 - $54.99 | $7.75 | |
| Priority Mail - USA / Puerto Rico | $55 or over | $0.00 |
| FedEx Overnight - USA / Puerto Rico | $0 - $99.99 | $30.00 |
| $100 or over | $40.00 | |
| FedEx 2 Day - USA / Puerto Rico | $0 - $99.99 | $20.00 |
| $100 or over | $30.00 | |
| Fedex International - Puerto Rico / Bermuda | $0 - $19.99 | $10.00 |
| $20 or over | $16.00 |
Our delivery charges do not include any expenses for customs duty and/or VAT. Filofax is not responsible for any additional charges; these expenses are the responsibility of the customer.
If you have any questions regarding your order, you can e-mail us: filofaxusa@filofaxinc.com or phone us on 1-800-345-6798, Ext 0. For Canadian orders, please call 1-800-575-3887.
Our lines are open Monday to Friday from 9AM to 5PM (M - F, EST)